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On Wed, Jan 26, 2000 at 08:07:43PM -0500, Gary Lawrence Murphy wrote:
> And there are many others as good today as the day they were written.
> This is why we should assign an email address to the doc and then,
> when an email is sent to the author by a reader, we track that date
> (or even use a problem ticket system) to take that as the start of
> the countdown.
How do you know that the reader got any response? Most readers will
not bother to complain if they get no response.
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